training program

Bestselling author, trusted adviser to executives, international consultant, seminar leader, speaker
Rebecca"s Web site
Rebecca has been featured in/on:

Singapore’s

retained as Microsoft's workplace effectiveness spokesperson.
Leadership Lessons from Silicon Valley: How to Survive and Thrive in Disruptive Times

Order the eBook $10
Life Is a Self-Designed, Personal Growth Seminar

Order the printed book, $16
Calming Upset Customers

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Grow Your Key Talent:Thought-Provoking Essays for Business Owners, Executives and Managers on Developing Star Staff

"I read ‘Grow Your Key Talent’ and found it very helpful and will be applying to two people we have just hired. The ‘8 Steps’ section was particularly useful for me." —Andrew Grossman, Creative Director, CartoonResource.com
Order the eBook $10
Order the printed book $16
Life’s Lessons: Insights and Information for a Richer Life

Order the eBook $10
Order the printed book $16
Professional Selling: Practical Secrets for Successful Sales

Order from Amazon $16
Remarkable Customer Service … and Disservice: Case Studies and Discussions to Increase Your Customers’ Delight

Order the eBook $10

Order the printed book $16
Rebecca’s Quote Cards
Get Rebecca's wisdom on 34 quote cards to share among colleagues, post in the break room or in your office. Her original quotes are coupled with her original photos from around the world.

Details and order. $16

Let’s talk! Schedule a complimentary call

If you’d like to brainstorm with Rebecca on your issue, just click on the bar at the bottom of the page to schedule your no-charge 30-minute call.
Upcoming Presentations

Feb. 11 — Digital keynote
March 5 -- Virtual webshop
May 5 -- Virtual webshop
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Managers Discussion Guide Program

Make your staff meetings come alive in 20-30 minutes per month, with no prep by you! The Managers Discussion Guide Program focuses on 12 customer service topics.
"We are getting much better comments from our customer base and I attribute it to these sessions!"
—Barbara Laskin
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