Today I expected the brief 1-hour flight from Penang, Malaysia to Singapore to be uneventful. Instead, however, I was treated to anther example of Singapore Airlines above-and-beyond service.
The flight was reasonably empty, so I took the opportunity to ask the lead steward how he liked the new uniforms SIA had just rolled out. Instead of different colored suit jackets to denote the stewards’ rank, they all now wore dark blue suits and their ties were color-coded to their status.