Innovation to Help Engineers Get Closer to Customers

March 22, 2018

Tweet As a consumer, you may commonly hear yourself express your frustration with software, a website or an app. “What were they thinking?” you may ask when something doesn’t work as you think it should. Some companies involve customers during the design phase, holding focus groups, talking to end users, or watching how customers use […]

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Briefing and networking lunch March 28

March 17, 2018

Tweet If you are responsible for developing leaders in your organization, I invite you to a March 28 breakfast briefing for my newest venture, Leadership USA-Silicon Valley. Here’s an overview. LUSA-SV member-company leaders can attend monthly in-person, day-long leadership seminars led by national thought leaders, leadership experts and bestselling authors. Members’ leaders can attend any […]

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Your Conscientiousness Determines Your Success

March 13, 2018

Tweet Your level of conscientiousness has more effect on your life than you might have thought. It can determine many success factors, including your income, job satisfaction, health and even marital happiness. If you have a high conscientiousness level and those around you don’t, you’re going to experience a lot of frustration. You will be […]

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Get Higher ROI from Staffs’ Attendance at Learning Events

March 2, 2018

Tweet Many managers are not getting the highest ROI from their staffs’ attendance at any training event. Typically, the manager asks the employee to attend an event with little discussion about why. Or the employee asks to take a class or go to a conference and the manager approves it — again with little, if […]

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Interviewed on NZ TV show

January 29, 2018

Tweet Last April, when I was speaking in Auckland, NZ, I was invited to be on the Cath Vincent TV show. I shared my philosophies on improving one’s communication skills. Here’s the 7-minute segment.

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Nov. 14 ATD SF East Bay

November 7, 2017

Tweet I’ll be speaking at the ATD SF East Bay on Nov. 14 in Dublin. My program, “Work. Play. Give. – Creating a Thriving Workplace” is applicable not only for talent management managers, but for any manager. ATD is even offering a special price to encourage folks to bring their manager or any manager. Details […]

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Help Others Be a Hero

September 29, 2017

Tweet I ordered new business cards 10 days ago, paying extra to ensure they would arrive in time for a conference I’m attending next week on Wed.   This morning (Friday) I received a call from a woman in Memphis saying she had received my business cards! I immediately called the printer, explained the situation […]

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Are You Interpreting Words Differently?

September 13, 2017

Tweet I always find it interesting that two people can interpret the same words differently. I almost missed meeting up with an old friend because of this. Her email said, “Let’s meet at our place.” She and I often meet at a parking lot, then drive to our destination together to save finding parking for […]

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Making a Difference at 95

August 22, 2017

Tweet Most of the people I know want to make a contribution to others’ lives. They are vigilant around how they can be helpful to others, whether that’s a compassionate ear when someone is having a rough time, volunteering for hours to help others in need, or raising money for good causes. At some point […]

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Honesty Continuum

August 22, 2017

Tweet I was interviewed by Leaderomics in Kuala Lumpur, Malaysia, on a key concept in my Authentic Leadership program.

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