Good service example from a Bangkok cabbie

January 23, 2015

Tweet Mr. Gui, whose name I learned when he introduced himself upon my entering his taxi, was an unusual cab driver. I have ridden in many cabs around the world and I can say that he was among the top 5 I’ve ever encountered.

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An inspiring story of sacrifice and hope

January 16, 2015

Tweet We were entranced when we met 3-year-old Gaa at the Good Shepherd Sisters Hands of Hope sewing center in Nang Khai, Thailand during our Together We Can Change the World visit. Gaa is an exuberant child, full of energy and laughter. He was the only child at the center as it’s for the adults working […]

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What if the person who saved your life said you changed theirs?

January 15, 2015

Tweet If we were rescued at the last minute in a war-torn country, we would be eternally grateful to those involved in the rescue. Few — if any — of us would expect to hear the rescuer said we changed their life. But before I tell that story, let me give you some context.

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A smile can yield unexpected kindness

January 14, 2015

Tweet It was a beautiful sunny day in Vientiane, Laos. One of my travel buddies, Susan, and I decided to rent bicycles ($3/day) and explore the Mekong River shoreline bike path 3 blocks away. Most of the way we had the path to ourselves, but occasionally we’d come upon boy monks or other explorers. We […]

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Shangri-La Bangkok has thought through the customer experience

January 10, 2015

Tweet You expect 5-star hotels to provide more than basic amenities to their guests. But it is a joy to see how much a hotel’s designers think about the details of customer experience.

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Unforeseen benefit of a chore

January 9, 2015

Tweet Sometimes doing a chore you’re not thrilled with yields marvels you’d never imagine.

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Would you still love your work after 60 years?

January 8, 2015

Tweet In my travels with our non-profit group Together We Can Change the World I get the blessing of meeting some incredible people doing amazing things.

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Rotary of Bangkok fund-raising seminar

January 7, 2015

Tweet It was thrilling to speak at a special evening fund-raising program at the Bangkok Rotary. Four of our Together We Can Change the World presenters put together 15-minute presentations on our thoughts on becoming leaders in a global workplace. The 150 attendees were generous with their attention and praise. After a networking reception, two […]

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Lessons from New Year’s Eve in Bangkok

January 2, 2015

Tweet Some people tell me that I live an exciting life as I do some interesting things. However, I feel I live a pretty tame life with gusts of excitement. I’ve been feeling that left to my own devices, I take the mundane road. If you feel similarly, perhaps you’ll take a page from my experience […]

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Holiday gift idea

December 2, 2014

Tweet Need a gift idea for someone who doesn’t need another tangible item and likes to help others? Buy a well in their honor for villagers in Cambodia. For only $300 we can build a well that will provide fresh water for up to 20 families, thus allowing them better hygiene, health and prosperity. They can […]

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