Eschew Frivolous Talk. Seek Meaningful Conversation

November 8, 2018

Tweet   Frivolous: unworthy of serious attention; trivial; of little value. “And then he said…then she said…and then…and then…” and on and on. Have you been on the listening end of frivolous talk? You know it when you hear it, when someone prattles on and on about people you don’t know, will never meet, and […]

Read the full article →

Practice Micro-Connections Every Day

November 6, 2018

Tweet Photo: Rebecca Morgan, Gualala, CA You may have heard the term “microaggression”—a form of bullying defined as brief exchanges that send denigrating messages to individuals because of their group membership. I believe we can broaden the definition to any subtle bullying—eye-rolling after someone’s comment, verbal digs and zings, ignoring someone’s suggestions in a meeting, and […]

Read the full article →

A Formula for Growth

October 18, 2018

Tweet   “Why stay we on the earth except to grow?” —Robert Browning Most people would agree with Browning. Unfortunately, growth doesn’t always come easily; often we feel “stuck.” If you’re feeling stuck, here’s a formula to help you get unstuck:

Read the full article →

Don’t Make Decisions for Me Without Consulting Me

September 20, 2018

Tweet It happens at work: “She won’t want to be on the committee. She’s too busy.” “He wouldn’t like this new project. He likes what he’s doing now.” “He has a family at home so won’t want to take the trip to visit the new customer.” “She doesn’t like public speaking so we shouldn’t ask […]

Read the full article →

Why Venting is Toxic

August 30, 2018

Tweet “I need to vent” is an oft-heard expression when one is frustrated. Great that the person is clear on what they need. However, they often vent indiscriminately to whomever is within earshot. I’ve had strangers express their frustration to me, even though the cause of their angst had nothing to do with me. Venters […]

Read the full article →

Stop Offering Feedback

August 23, 2018

Tweet I’m sure I’m not the only one who bristles when someone asks, “Can I give you some feedback?” It’s usually unsolicited advice about something the giver feels you did wrong.Rarely is there any inquiry first into your reasoning for the behavior, just, in essence, “You did something I don’t like.” It is often focused […]

Read the full article →

Article in Malaysia’s Leaderonomics Magazine

June 30, 2018

Tweet I’m honored to have my article, “When You Need to Give a Hug” in this week’s Leaderonomics Magazine. It’s about my encounter with a sobbing woman in an elevator. See the attached.

Read the full article →

Join Aug. 10 webinar

June 7, 2018

Tweet Please be my guest. We are allowing my contacts to attend this upcoming Leadership USA webinar which is usually only for members. I will share key information included in my most recent book, Leadership Lessons from Silicon Valley: How to Survive and Thrive in Disruptive Times. It will be interactive, and fast moving. If you’d like […]

Read the full article →

Innovation to Help Engineers Get Closer to Customers

March 22, 2018

Tweet As a consumer, you may commonly hear yourself express your frustration with software, a website or an app. “What were they thinking?” you may ask when something doesn’t work as you think it should. Some companies involve customers during the design phase, holding focus groups, talking to end users, or watching how customers use […]

Read the full article →

Briefing and networking lunch March 28

March 17, 2018

Tweet If you are responsible for developing leaders in your organization, I invite you to a March 28 breakfast briefing for my newest venture, Leadership USA-Silicon Valley. Here’s an overview. LUSA-SV member-company leaders can attend monthly in-person, day-long leadership seminars led by national thought leaders, leadership experts and bestselling authors. Members’ leaders can attend any […]

Read the full article →