“I hate my mailman!” my friend exclaimed.
“Why?”
“Because I was expecting an important package and he just left me a notice in my mailbox. In fact, I saw him earlier in the day in another part of the condo complex.”
My friend lives on the fourth floor of a condo building with a communal mailbox station on the first floor. There is no office for deliveries to be left.
“Did you expect him to deliver it to your door?”
“Yes.”
“Has he delivered to your or your neighbors’ doors in the past?”
“No.”
So my friend expected someone to do his job differently than he’d ever done it because the package was important to her. And since she’d seen him earlier she had the opportunity to discuss picking up her package from him, but she didn’t take the time to do so.
And now she’s upset. At him. Not at herself for not ensuring she’d receive the package that day.
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