Get a deal if I’m working near you!

by Rebecca Morgan, CSP, CMC on June 3, 2009

You can save money by piggybacking with my other clients. If you want to explore what I could do to help your people be more effective, contact me ASAP so I can work you into my travel schedule.

Or get several companies together for a presentation. Or gift your clients with a presentation for their teams.

June 12-13 Tulsa, OK
June 13-16 Wichita, KS
June 18-23 Dubai public program “Achieving Customer Retention & Maximizing Customer Loyalty”
June 24-July 1 Oman (hold)
Aug. 7-19 Brunei (hold)
July 18-22 Phoenix
Oct. 9-11 Washington, DC

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Tagged as: customer complaints, customer service, education and training, Management Training, training and development, training consultant, training program

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Rebecca Morgan, CSP, CMC

Bestselling author
Trusted adviser, consultant, seminar leader, speaker
Rebecca's web site
Rebecca has been featured in/on:

Singapore’s Straits Times
Malaysia's Star newspaper
Brunei Times
Borneo Bulletin
retained her as their workplace effectiveness spokesperson.
Rebecca's coaching for speakers and entrepreneurs
SpeakerNet News -- Resource for speakers, trainers and authors and entrepreneurs
Rebecca’s Books

Calming Upset Customers
Learn what upset customers want, how to calm them, and how to retain their business. Having sold over 250,000 copies, this business best seller has been featured in/on Oprah Winfrey, 60 Minutes, USA Today, Home Office Computing, and National Public Radio.
Order this book $15

Grow Your Key Talent
Many executives think that only HR needs to think about how to grow their internal leadership. By offloading all the thinking about this they are sure to stunt their company's growth. This book helps you examine what you should be considering when looking at helping your people grow to take on more responsibilities.
Order this eBook $10

Order this book $15

Life's Lessons: Insights and Information for a Richer Life
Rebecca imparts her wit and wisdom in this captivating book as she shares her experiences and discusses sage lessons with her readers. She speaks as if she were sitting next to you, sharing her insights conversationally and with humor. She is simultaneously humorous and profound.
Order this eBook $10

Order this book $15

Professional Selling: Practical Secrets for Successful Sales
You'll learn how you can close more sales. It covers how to get prospects, make cold calls, get down to business, close for commitment, overcome objections, understand what your prospect wants, manage your paperwork and follow up easily. Sold over 200,000 copies.
Order this book $15

Remarkable Customer Service...And Disservice
This book is full of examples of superior customer service ... and below par service. Following each example are questions to ask your team to prompt discussions of what went right -- or wrong. Then you can decide how to use the lessons to improve your customer's delight.
Order this eBook $10

Order this book $15